Refund Policy

  • What is Wood & Steel's Return policy?

    Please note that we do not accept refunds. The Purchaser is eligible for exchange of the product for the same amount either from the showroom directly or by informing us online. We accept the exchange within 7 days of the purchase. Please note that our all items are assembled, we recommend you to double check that the product dimension will fit inside your elevator/Home before the purchase. Also note that The product color/texture in the image & in real can be slightly varied . Please refer to the return policy for the shipping criteria.

    All products must be returned in their original condition along with the bills and labels.

  • How to raise dispute for an order?

    You can raise a dispute within 7 days of delivery, in either of by sending an email to with images of broken/defective/damaged products within 7 days of delivery, please mention your order number in the email .

    Product After 7 days Of Delivery Return Can not accepted.